You agree to the privacy policy below, and the Privacy Policy for Substack, the technology provider.

Privacy Policy

Last Updated: 4/4/2026

This Privacy Policy explains how Hyphen Company LLC (“we,” “us,” or “our”) collects, uses, and protects your information when you subscribe to or interact with our Hyphen newsletter (the “Newsletter”).


1. Information We Collect

We may collect the following types of information:

a. Information You Provide

  • Email address (when you subscribe)

  • Name (optional, if provided)

  • Any information you provide in replies or forms

b. Automatically Collected Information

  • Email engagement data (e.g., opens, clicks)

  • Device and browser information (via email analytics tools)

  • IP address (if collected by our service provider)


2. How We Use Your Information

We use your information to:

  • Send and deliver the Newsletter

  • Personalize content and improve future emails

  • Analyze engagement and performance

  • Respond to your messages or inquiries

  • Maintain security and prevent abuse


3. Email Communications

By subscribing, you consent to receive emails from us. You can unsubscribe at any time by clicking the unsubscribe link in any email.


4. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third-party service providers who help us operate the Newsletter (e.g., email platforms, analytics tools), but only as necessary.


5. Third-Party Services

We may use third-party services (such as email delivery platforms) that collect, process, and store your data on our behalf. These services have their own privacy policies.


6. Data Retention

We retain your information only as long as necessary to provide the Newsletter or comply with legal obligations. You may request deletion at any time.


7. Your Rights

Depending on your location, you may have rights to:

  • Access the personal data we hold about you

  • Request correction or deletion

  • Withdraw consent at any time

To exercise these rights, contact us at the email below.


8. Security

We take reasonable measures to protect your information, but no method of transmission or storage is completely secure.


9. Children’s Privacy

The Newsletter is not intended for children under 13 (or applicable age in your jurisdiction), and we do not knowingly collect data from them.


10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Newsletter means you accept the updated policy.


11. Contact

If you have questions about this Privacy Policy, contact us at:

  • Email: covacut@rakugomedia.com